Engineering Manager, Agentic Commerce

<div class="content-intro"><h3>About Us</h3> <p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.</p> <p>At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.</p></div><p><strong>Available Locations: London or Lisbon</strong></p> <h2>About the Department</h2> <p>Emerging Technologies &amp; Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a hugely successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.</p> <h2>About the Team</h2> <p>We build the infrastructure that makes the web <strong>Payable</strong>, powering the future of machine-to-machine commerce.</p> <p>Here at Cloudflare, agentic commerce is a core part of our vision for the <a href="https://blog.cloudflare.com/the-agentic-internet/">Agentic Internet</a>. As AI agents increasingly navigate, consume, and act on the web, standard payment and authorization models built for humans are breaking down. We are building tools that help make the new internet <strong>payable</strong> by giving our users the ability to take control over how AI agents pay for resources across the Internet.</p> <p>Building these capabilities requires solving problems across high-throughput web infrastructure, low-latency transaction processing, digital wallets, and emerging agentic payment protocols. We bridge mainstream fiat commerce rails with decentralized protocols, enabling micro-payments at Internet scale. We’re looking for someone excited to deliver products so domain owners can control this experience, while identifying the problems Cloudflare is uniquely positioned to solve next.</p> <p>We are a tight-knit group that communicates and collaborates regularly. We celebrate our achievements, support each other when we make mistakes, and hold each other and our work to a high standard.</p> <h2>About the role</h2> <p>We are looking for an Engineering Manager to build and lead the engineering team across Agentic Commerce.</p> <p>You will be responsible for the people, execution, and engineering quality behind products that power machine-to-machine payments and monetization, such as our <a href="https://blog.cloudflare.com/monetization-gateway/">Monetization Gateway</a>. You will partner closely with Product Management and engineering teams across Cloudflare to deliver current priorities and shape future opportunities. This is a management role for someone who is deeply technically credible. You will not be expected to write most of the code, but you should be able to understand the systems your engineers operate, challenge architectural decisions around payment rails and cryptographic auth, ask the right questions when something is going wrong, and step into a technical problem when the situation calls for it.</p> <p>At the same time, we are looking for a manager, not a tech lead with direct reports. Your success will be measured by the quality and output of the team you build, the engineers you develop, and the systems and products they deliver.</p> <p>This role may require flexibility to be on-call outside of standard working hours to address technical issues as needed.</p> <h2>What you'll do</h2> <ul> <li>Manage, coach, and grow engineers working across high-throughput payment pipelines, agent authentication, and web-scale commerce architecture.</li> <li>Own execution by establishing clear priorities, creating predictable delivery, and giving engineers the context and autonomy to own meaningful areas of the product.</li> <li>Lead the development of agentic payment systems leveraging emerging open standards (x402, Web Bot Auth, ACP, UCP) to enable low-latency, machine-to-machine micropayments.</li> <li>Lead the engineering behind usage metering, pricing definition engines, outcome verification, and revenue attribution models tailored for agentic workflows.</li> <li>Build capabilities that give businesses granular visibility and control over their agent-generated revenue streams.</li> <li>Partner closely with Product Management to understand customer problems, shape the roadmap, and turn broad opportunities into clear engineering outcomes.</li> <li>Bridge mainstream and decentralized tech, interfacing with blockchain teams while keeping execution focused on mainstream, high-throughput web and fiat commerce rails.</li> <li>Balance near-term product delivery with thoughtful technical investments that allow promising ideas to grow.</li> <li>Own the operational health of the systems in your area, including observability, incident response, cryptographic security, and long-term reliability.</li> <li>Develop technical leaders and create space for engineers to lead architecture and implementation.</li> </ul> <h2>Responsibilities</h2> <p>We want you to love it here. This role is a great fit for you if:</p> <ul> <li>You have led and developed a high-performing engineering team(s) and can point to what that team shipped and how the people on it grew.</li> <li>You are technically credible with experienced engineers. You can review a design, understand the trade-offs in distributed systems or payment platforms, and recognize when a technical problem needs deeper investigation.</li> <li>You are comfortable managing a team working across several related technical areas (like digital wallets, payment protocols, and web authorization) and can create clarity without requiring every problem to fit neatly into a single box.</li> <li>You care deeply about reliability and quality, particularly when the output of a system handles monetary transactions or machine authorization.</li> <li>You have strong product judgment and enjoy working with Product Management to decide what is worth building, what needs improvement and what should not be built at all.</li> <li>You are comfortable with ambiguity and with finding structure in areas where the opportunity is clearer than the roadmap.</li> <li>You communicate clearly, give direct feedback, and can explain complex technical decisions to both engineers and non-engineers.</li> </ul> <h2>Examples of Desirable Skills, Knowledge, and Experience</h2> <ul> <li>Strong technical grounding in distributed systems, low-latency transaction processing, API design, web security, or adjacent areas.</li> <li>Experience building or operating products involving traditional payment rails, digital wallets, or open authorization/authentication standards (e.g., OAuth, WebAuthn, Web Bot Auth).</li> <li>Experience operating systems where correctness, reliability, and security matter as much as feature delivery.</li> <li>A track record of hiring, developing, and retaining strong engineers.</li> <li>Experience partnering closely with Product Management to shape and execute a roadmap.</li> <li>Experience taking products or major capabilities from an ambiguous opportunity to a clear customer outcome.</li> <li>Strong written and verbal communication.</li> </ul> <h2>Bonus Points</h2> <ul> <li>Familiarity with emerging agentic/machine-to-machine payment protocols (x402, AP2, ACP, UCP).</li> <li>Experience building hybrid fiat/crypto payment infrastructure.</li> <li>Familiarity with Cloudflare’s developer platform (Workers, Durable Objects, KV) or edge computing architectures.</li> <li>Experience turning complex underlying systems into useful payment or commerce products for a broad audience.</li> <li>Experience with usage-based billing, metering engines, attribution systems, or complex commercial pricing models.</li> <li>Previous experience working in payments and on payments technology</li> </ul> <p><strong>Compensation<br></strong>Compensation may be adjusted depending on work location.</p> <ul> <li>For Lisbon based <span data-sheets-root="1">hires: Estimated annual salary of €74,000 - €93,000</span></li> </ul> <p><strong>Equity</strong><br>This role is eligible to participate in Cloudflare’s equity plan.</p> <p><strong>Benefits</strong><br>Cloudflare offers a complete package of benefits and programs to support you and your family.&nbsp; Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!&nbsp; The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.</p> <p><strong>Health &amp; Welfare Benefits</strong></p> <ul> <li>Medical/Rx Insurance</li> <li>Dental Insurance</li> <li>Vision Insurance</li> <li>Flexible Spending Accounts</li> <li>Commuter Spending Accounts</li> <li>Fertility &amp; Family Forming Benefits</li> <li>On-demand mental health support and Employee Assistance Program</li> <li>Global Travel Medical Insurance</li> </ul> <p><strong>Financial Benefits</strong></p> <ul> <li>Short and Long Term Disability Insurance</li> <li>Life &amp; Accident Insurance</li> <li>401(k) Retirement Savings Plan</li> <li>Employee Stock Participation Plan</li> </ul> <p><strong>Time Off</strong></p> <ul> <li>Flexible paid time off covering vacation and sick leave</li> <li>Leave programs, including parental, pregnancy health, medical, and bereavement leave</li> </ul><div class="content-conclusion"><h3>What Makes Cloudflare Special?</h3> <p><span style="font-weight: 400;">We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.</span></p> <p><a href="https://blog.cloudflare.com/protecting-free-expression-online/"><strong>Project Galileo</strong></a><span style="font-weight: 400;">: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.</span></p> <p><strong><a href="https://www.cloudflare.com/athenian/">Athenian Project</a></strong><span style="font-weight: 400;">: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.</span></p> <p><a href="https://1.1.1.1/"><strong>1.1.1.1</strong></a><span style="font-weight: 400;">: We released</span><a href="https://1.1.1.1/"> <span style="font-weight: 400;">1.1.1.1</span></a><span style="font-weight: 400;"> to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our</span><a href="https://developers.cloudflare.com/1.1.1.1/privacy/public-dns-resolver"> privacy commitment</a><span style="font-weight: 400;"> and ensure that no user data is sold to advertisers or used to target consumers.</span></p> <p><span style="font-weight: 400;">Sound like something you’d like to be a part of? We’d love to hear from you!</span></p> <p><span style="font-weight: 400;">Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.&nbsp; More details about this will be available at that stage of the interview process.</span></p> <p><span style="font-weight: 400;">This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.</span></p> <p><span style="font-weight: 400;">Cloudflare is proud to be an equal opportunity employer. &nbsp;We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. &nbsp;All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual</span> <span style="font-weight: 400;">race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. </span><span style="font-weight: 400;">We are an AA/Veterans/Disabled Employer.</span></p> <p><span style="font-weight: 400;">Cloudflare provides reasonable accommodations to qualified individuals with disabilities. &nbsp;Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. &nbsp;If you require a reasonable accommodation to apply for a job, please contact us via e-mail at </span><span style="font-weight: 400;">hr@cloudflare.com</span><span style="font-weight: 400;"> or via mail at 101 Townsend St. San Francisco, CA 94107.</span></p></div>