Effective date: November 4, 2026
Refund and cancellation
How the 14-day trial, the monthly membership, and the placement fee are cancelled or refunded.
Trial
The trial is 14 days. Membership is $0 during those days. You may cancel at any time during the trial and you will not be charged.
Cancel by emailing support@applyonbehalf.com from the email on your account, or by using the cancellation control in the account when that control is available. If you do not choose to continue when the 14 days end, membership does not start and you are not charged.
Monthly membership
If you continue, membership starts at $99 per month and renews each month until you cancel. Cancellation is effective at the end of the current billing period. You keep access through that date.
We do not refund a partial month, and we do not refund a month that has already started, except where the law requires a refund. To cancel, email support@applyonbehalf.com from the email on the account, or use the cancellation control in the account when it is available. Include the name on the account so we can find it.
Placement fee
The placement fee is a one-time 10% of first-year salary if you are placed, as those terms are defined in the Placement Fee section of the Terms. It is separate from the monthly membership.
The fee is earned when you start the role. Once it is earned, it is non-refundable, except where the law requires a refund. If the offer is rescinded before the start date, the fee is not earned. It is not due, and if you already paid it we refund that payment.
How to ask
Email support@applyonbehalf.com or call (845) 731-1757. Include the name and email on the account. If you still have a reference id from the contact form, include that too.