Manager, Salesforce Revenue Cloud

<div class="content-intro"><p>Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.</p></div><p><strong>What is The Role</strong></p> <p>This role is responsible for leading the migration from Salesforce CPQ to Revenue Cloud and being responsible for the end-to-end Quote-to-Cash capability. The manager will ensure that quoting, pricing, contracting, ordering, and billing processes operate optimally and scale with business growth. The role requires close partnership with Sales, Finance, Legal, and IT.</p> <p><strong>What You Will Be Doing</strong></p> <ul> <li><strong> Architectural Governance &amp; Technical Leadership</strong> <ul> <li><strong>Architectural Oversight:</strong> Define and govern solution blueprints, integration patterns, and engineering standards across Salesforce CPQ, Revenue Cloud (RCA), Billing, and Subscription Management.</li> <li><strong>End-to-End Development Leadership:</strong> Lead Salesforce development across design, coding, testing, deployment, and support.</li> <li><strong>Solution Design &amp; Build:</strong> Design and develop scalable solutions using Lightning Web Components (LWC) and Aura; develop, test, and optimize Apex classes, triggers, batch and schedulable jobs.</li> <li><strong>Technical Quality &amp; Code QA:</strong> Conduct code reviews of engineering deliverables (pull requests, Apex, LWC, SOQL) to ensure quality, maintainability, minimal custom-code debt, and adherence to Salesforce security best practices.</li> <li><strong>Integrations &amp; Data Modeling:</strong> Guide data modeling strategies and integrate Salesforce with ERP systems, MuleSoft middleware, payment gateways, and third-party financial applications via REST/SOAP APIs and other integration tools.</li> <li><strong>Standards &amp; Best Practices:</strong> Define and enforce best practices around Salesforce development, security, and data management.</li> <li><strong>Proof-of-Concepts (PoCs):</strong> Conduct technical discovery and build light PoCs to validate solution designs before committing user stories to sprint development.</li> <li><strong>Continuous Improvement:</strong> Stay current on Salesforce releases and emerging technologies and recommend improvements.</li> </ul> </li> <li><strong>Engineering Delivery &amp; Sprint Management</strong></li> <li> <ul> <li><strong>Agile Sprint Execution:</strong> Own end-to-end engineering delivery for the Q2C team, running 2-week Agile sprints with strict Definition-of-Ready (DoR) criteria.</li> <li><strong>Team Capacity &amp; Roadmap Ownership:</strong> Manage capacity, velocity, and delivery roadmaps for direct reports (Salesforce Admins and Engineers across US and India), balancing maintenance with strategic migration milestones.</li> <li><strong>Mentorship:</strong> Mentor junior developers and raise the team's engineering bar.</li> <li><strong>Scope Defense &amp; Vendor Management:</strong> Protect sprint commitments against mid-sprint scope creep through stakeholder negotiation; manage external partners when engaged.</li> </ul> </li> <li><strong> Cross-Functional Strategic Alignment</strong> <ul> <li><strong>Process Excellence:</strong> Eliminate internal process complexity and lead technical discovery workshops aligned to revenue recognition and subscription lifecycle requirements.</li> <li><strong>Business Requirement Translation:</strong> Partner with Sales Operations, Finance, Billing, Legal, architects, and admins to translate commercial policies and requirements into technical designs and executable engineering work.</li> </ul> </li> </ul> <p><strong>What You Bring</strong></p> <ul> <li><strong>10+ years of IT experience, including 7+ years of hands-on Salesforce development.</strong></li> <li><strong>3–4+ years of people management experience</strong> leading, mentoring, and scaling Salesforce engineering/configuration teams across onshore and offshore environments.</li> <li><strong>5+ years of Salesforce CPQ &amp; Revenue Cloud expertise:</strong> Quote-to-Cash implementations, standard CPQ objects, Revenue Cloud (RCA) data structures, Billing, Subscription Management, and Revenue Recognition.</li> <li><strong>CPQ-to-RCA migration track record:</strong> Hands-on experience migrating legacy CPQ architectures to Revenue Cloud, including data migration strategies and object model shifts.</li> <li><strong>Salesforce Technical Skillset:</strong></li> <li><strong>Agile delivery discipline:</strong> 2-week Scrum cadences, clear acceptance criteria, velocity management.</li> <li><strong>Excellent problem-solving, leadership, and communication skills.</strong></li> </ul> <p><strong>Bonus Points</strong></p> <ul> <li>Salesforce platform experience in Sales Cloud and related integrations</li> <li>Experience working with Finance and Revenue Operations teams</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-weight: 400;"><br>Compensation for this role is in the form of base salary.&nbsp; This role does not have a variable compensation component.&nbsp;&nbsp;<br></span></p> <p><span style="font-weight: 400;">The typical starting salary range for new hires in this role is listed below.&nbsp; In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.&nbsp;</span></p> <p><span style="font-weight: 400;">These ranges represent </span><span style="font-weight: 400;">the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.&nbsp;&nbsp;</span></p> <p><span style="font-weight: 400;">An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.</span></p> <p><span style="font-weight: 400;">Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.&nbsp; Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.</span></p></div><div class="title">The typical starting salary range for this role is:</div><div class="pay-range"><span>$113,100</span><span class="divider">&mdash;</span><span>$178,900 USD</span></div></div><div class="pay-input"><div class="title">The typical starting salary range for this role in the select locations listed above is:</div><div class="pay-range"><span>$135,900</span><span class="divider">&mdash;</span><span>$215,100 USD</span></div></div></div><div class="content-conclusion"><h2><strong>Additional Information - We Take Care of Our People</strong></h2> <p>As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.</p> <p>We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.</p> <ul> <li>Competitive pay based on the work you do here and not your previous salary</li> <li>Health coverage for you and your family in many locations</li> <li>Ability to craft your calendar with flexible locations and schedules for many roles</li> <li>Generous number of vacation days each year</li> <li>Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service</li> <li>Up to 40 hours each year to use toward volunteer projects you love</li> <li>Embracing parenthood with minimum of 16 weeks of parental leave</li> </ul> <p>Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.</p> <p>We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email <a href="mailto:candidate_accessibility@elastic.co" target="_blank">candidate_accessibility@elastic.co</a><span class="gmail_default">.</span>&nbsp;We will reply to your request within 24 business hours of submission.</p> <p><span style="color: #000000;">Applicants have rights under Federal Employment Laws, view posters linked below:</span> <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf" target="_blank">Family and Medical Leave Act (FMLA)</a> <span style="color: #000000;">Poster;</span><span style="color: #000000;">&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">Pay Transparency Nondiscrimination Provision</a> Poster; </span><a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppabw.pdf" target="_blank">Employee Polygraph Protection Act (EPPA)</a> <span style="color: #000000;">Poster and <a href="https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf" target="_blank">Know Your Rights</a> (Poster)</span></p> <p><span style="color: #000000;">Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.</span></p> <p>Please see&nbsp;<a href="https://www.elastic.co/legal/applicant-privacy-statement" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.elastic.co/legal/applicant-privacy-statement&amp;source=gmail&amp;ust=1611068262479000&amp;usg=AFQjCNG3orAPk5sJIr9WVm0ZDxYw82c5DA">here</a>&nbsp;for our Privacy Statement.</p></div>