Sales Technology Manager

<div class="content-intro"><h3>Strength in Trust&nbsp;</h3> <p><span data-contrast="auto">OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.</span><span data-ccp-props="{}">&nbsp;</span></p></div><h3 class="wnfdntn wnfdntm _1ibi0s35e _1ibi0s36a" data-pm-slice="0 0 []">The Challenge</h3> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">We’re looking for a collaborative, systems-oriented rockstar to join our GTM Operations team and help create a best-in-class seller experience through thoughtful technology and process design.</p> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">In this role, you’ll own the design, implementation, and continuous improvement of sales technology and revenue processes. You’ll partner closely with Sales, Sales Leadership, GTM Operations, IT, and other cross-functional stakeholders to understand business needs, translate them into scalable solutions, and ensure our sellers have the tools, workflows, and insights they need to be productive and successful.</p> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">You’ll oversee core sales technology capabilities, including Gong for forecasting, cadence management, and call recording. The ideal candidate is equally comfortable thinking strategically about the operating model, working hands-on in technology, managing implementation projects, and solving day-to-day operational challenges.</p> <h3 class="wnfdntn wnfdntm _1ibi0s35e _1ibi0s36a">Primary KPI</h3> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Ensure we have the right technology and process design to deliver a best-in-class seller experience, measured through technology adoption, process efficiency, data quality, seller satisfaction, and the reliability of revenue workflows and insights.</p> <h3 class="wnfdntn wnfdntm _1ibi0s35e _1ibi0s36a">You Will</h3> <ul class="wnfdntj"> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Sales Technology Ownership: Own the day-to-day administration, optimization, governance, and roadmap for sales technology, including Gong and related systems that support forecasting, cadence management, call recording, coaching, and seller productivity.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Process Design: Understand how sellers, managers, and revenue leaders work today; identify friction and gaps; and design scalable, intuitive processes that improve productivity, consistency, data quality, and execution across the revenue organization.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Gong Expertise: Lead the configuration and continuous improvement of Gong capabilities, including forecasting workflows, cadence management, call recording, conversation intelligence, reporting, permissions, and user adoption. Ensure Gong is aligned to sales methodology, management routines, and business requirements.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Seller Experience: Collaborate with our Sales Strategy team(s) to continually improve seller workflows, reducing administrative burden, improving system usability, and proactively identifying opportunities to make the revenue process easier to execute.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">System Design and Architecture: Understand how sales technologies connect with Salesforce and the broader go-to-market ecosystem. Design solutions that support a connected experience while minimizing unintended downstream impacts, duplicate work, and data quality issues.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Technology Roadmap: Evaluate and drive requests for new capabilities, assess business value and level of effort, prioritize investments, and maintain a roadmap that aligns technology and process improvements to revenue priorities.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Implementation and Change Management: Lead or support technology implementations, enhancements, integrations, and process changes from discovery through launch. Define requirements, document decisions, coordinate testing, develop enablement, and measure adoption and outcomes.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Reporting and Insights: Partner with stakeholders to ensure sales technology produces reliable, actionable data for seller productivity, pipeline management, forecasting, coaching, and leadership decision-making.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Governance and Continuous Improvement: Establish standards for configuration, documentation, access, data quality, release management, and support. Monitor performance and feedback, troubleshoot issues, and continuously improve the operating experience.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Cross-Functional Partnership: Build strong working relationships across Sales, Sales Leadership, Finance, Marketing, IT, Data and Analytics, and other GTM Operations teams to ensure processes and systems work together effectively.</p> </li> </ul> <h3 class="wnfdntn wnfdntm _1ibi0s35e _1ibi0s36a">You Are/Have</h3> <ul class="wnfdntj"> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">5+ years of experience in Revenue Operations, Sales Operations, Sales Technology, or a related operations role.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Hands-on experience administering, implementing, or optimizing Gong or a comparable sales engagement, conversation intelligence, forecasting, or revenue technology platform.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Strong understanding of sales processes, including pipeline management, forecasting, activity and cadence management, call recording, coaching, and seller productivity.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Experience translating business requirements into practical technology and process solutions.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Strong understanding of Salesforce and how sales technology integrates with CRM and the broader go-to-market technology ecosystem.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Experience managing technology roadmaps, implementation projects, system enhancements, and cross-functional process changes.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Ability to assess downstream impacts, identify root causes, and design solutions that are scalable, governed, and easy for sellers to adopt.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Strong analytical and problem-solving skills, with the ability to use data and stakeholder feedback to prioritize improvements and measure outcomes.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Excellent written and verbal communication skills, including the ability to document processes, communicate technical concepts clearly, and influence stakeholders at multiple levels.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Collaborative, service-oriented mindset with a strong focus on seller experience and operational excellence.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Self-starter with strong attention to detail and the ability to manage multiple priorities in a fast-paced, deadline-focused environment.</p> </li> <li class="wnfdnte _1ibi0s35c"> <p class="wnfdnt10 _1ibi0s3fd _1ibi0s3ce _1ibi0s3eg">Bachelor’s degree or equivalent relevant work experience</p> </li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.</p></div><div class="title">Salary Range</div><div class="pay-range"><span>$112,500</span><span class="divider">&mdash;</span><span>$150,000 USD</span></div></div></div><div class="content-conclusion"><h3><span class="TextRun SCXW202854797 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW202854797 BCX0">Where we Work</span></span></h3> <p>We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.</p> <p>Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.</p> <h3><span class="TextRun SCXW202854797 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW202854797 BCX0">Benefits</span></span></h3> <p><span class="TextRun SCXW202854797 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW202854797 BCX0">As an employee at&nbsp;</span><span class="NormalTextRun SpellingErrorV2Themed SCXW202854797 BCX0">OneTrust</span><span class="NormalTextRun SCXW202854797 BCX0">, you will be part of the </span><span class="NormalTextRun SpellingErrorV2Themed SCXW202854797 BCX0">OneTeam</span><span class="NormalTextRun SCXW202854797 BCX0">. That means </span><span class="NormalTextRun SCXW202854797 BCX0">you’ll</span><span class="NormalTextRun SCXW202854797 BCX0"> receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.</span></span></p> <h3>Resources&nbsp;&nbsp;</h3> <p>Check out the following to learn more about OneTrust and its people:&nbsp;</p> <ul> <li><a class="fui-Link ___m14voj0 f3rmtva f1ern45e f1deefiw f1n71otn f1q5o8ev f1h8hb77 f1vxd6vx f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f9n3di6 f1ids18y fygtlnl f1deo86v f12x56k7 f1iescvh ftqa4ok f50u1b5 fs3pq8b f1hghxdh f1tymzes f1x7u7e9 f1cmlufx f10aw75t fsle3fq" href="https://youtube.com/playlist?list=PLTM-0khp0wIWkO-Bh3IfdSMMOi8606Tl0" target="_blank">OneTrust Careers on YouTube</a></li> <li><a class="fui-Link ___m14voj0 f3rmtva f1ern45e f1deefiw f1n71otn f1q5o8ev f1h8hb77 f1vxd6vx f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f9n3di6 f1ids18y fygtlnl f1deo86v f12x56k7 f1iescvh ftqa4ok f50u1b5 fs3pq8b f1hghxdh f1tymzes f1x7u7e9 f1cmlufx f10aw75t fsle3fq" href="https://www.instagram.com/lifeatonetrust/" target="_blank">@LifeatOneTrust on Instagram</a></li> </ul> <h3>Your Data</h3> <p>You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our&nbsp;<a href="https://trustcenter-privacy.my.onetrust.com/policies/39803da3-9bb9-4709-afaf-2ba0a14d09ca?context=eyJkc1BvcnRhbElkIjoiZWM5MmYwZmEtYjFiNi00YzdlLWJmN2ItMDdlNTc2MTQyMGQxIn0%3D" target="_blank">Privacy Overview</a><strong>.&nbsp;</strong>You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the&nbsp;<a href="https://privacyportal-cdn.onetrust.com/dsarwebform/37bcc497-a196-48f1-a08b-e897b5a77859/08a01c64-41fd-4b4e-9d42-cde44371a422.html">Data Subject Request Form</a>.</p> <p>&nbsp;</p> <p><span style="color: rgb(224, 62, 45);">Recruitment fraud warning:</span> <span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">OneTrust is aware of scams involving false offers of employment with our company.&nbsp;The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. </span><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. </span></span><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">For more information or if you have been targeted please reach out to </span><span style="color: rgb(224, 62, 45);"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak"><a href="mailto:askrecruiting@onetrust.com">askrecruiting@onetrust.com</a></span></span><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">.</span></p> <h3><span data-contrast="none"><span data-ccp-parastyle="heading 3">Our Commitment to You</span></span><span data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}">&nbsp;</span></h3> <p><span data-contrast="auto">When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></p> <p><span data-contrast="auto">OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.</span></p></div>