Strategy & Operations Business Partner, Solution Architecture

<h2><strong>Who we are </strong></h2> <h3><strong>About Stripe</strong></h3> <p><span style="font-weight: 400;">Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</span></p> <h3><strong>About the team</strong></h3> <p>The Global GTM Operations team is responsible for overall productivity and effectiveness of the GTM organization, partnering closely with the sales team and teams across Stripe to drive initiatives. &nbsp;This role will partner directly with the head of the global Solution Architecture, whose team is responsible for pre-sales technical assessment and technical validation of Users in partnership with Sales. This role will be expected to drive the rhythm of business, data insights / reporting, strategic initiatives, annual planning and execution. We advance the sales policies, processes and tools to drive revenue and growth.&nbsp;</p> <p><br>This is an incredible opportunity that plays an integral role in shaping and executing GTM strategies with Sales leaders. &nbsp;Responsibilities include go-to-market design, resource planning, territory alignment and quotas management, sales process optimization, and business analytics. You will also partner with key cross-functional stakeholders, including Finance &amp; Strategy, adjacent Sales Operations teams, Global Systems &amp; Processes, and the Strategy Planning and Insights team to streamline and optimize our internal processes and deliverables (monthly business reviews, weekly forecasting calls, target setting and planning). We are looking for a self-starter who is passionate about their work, detail oriented, analytical and has demonstrated success dealing with ambiguity in a high-growth environment, and solving problems with limited oversight.</p> <h2><strong>What you’ll do</strong></h2> <p>The Solution Architecture team is growing rapidly and is in need of a strong strategy and ops business partner that can help scale the operations and drive strategy of the team. This entails a focus on operational projects (process design, business cadences, systems work) and everything related to planning and running their business, including: org design and planning, sales coverage models, setting SOKRs, measuring and providing insights on performance, and process improvement.&nbsp; In addition to engaging with the Solutions Architecture team, you will also be collaborating with numerous cross-functional stakeholders from across the globe.</p> <h3><strong>Responsibilities</strong></h3> <ul> <li>Collaborate with Solution Architecture leadership and cross-functional stakeholders in developing go-to market strategy, resource plan and key performance metrics.</li> <li>Create and manage operational processes such as territory planning, quota setting, quarterly compensation.</li> <li>Work cross-functionally to investigate and conduct analysis on system and operational issues</li> <li>Develop and execute initiatives designed to optimize team efficiency and productivity</li> <li>Drive rhythm of business (weekly business reviews, monthly / quarterly business reviews) with strong operational rigor.</li> <li>Provide insights on key performance metrics and priorities (e.g. weekly, monthly, quarterly business reviews), identify key roadblocks to progress, and work efficiently to remove them</li> <li>Provide business analytic strength to help drive initiatives critical to ongoing growth and provide key insights for business leadership to support strategic decision-making</li> <li>Drive critical projects and initiatives and drive alignment with cross-functional teams across the organization by developing detailed project plans with activity based milestones</li> <li>Oversee implementation of enabling systems and tools, working closely with internal systems teams</li> </ul> <h2><strong>Who you are</strong></h2> <p><span style="font-weight: 400;">We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</span></p> <h3><strong>Minimum requirements</strong></h3> <ul> <li>8+ years of sales strategy and operations experience in a high-tech growth environment, or operational experience in investment banking, management consulting, private equity, venture capital, or business insights / analytics roles. Knowledge of sales data such as customer accounts, opportunities and revenue. 11+ years of total work experience.</li> <li>Bachelor's Degree in a related field (e.g. Finance, Business, Engineering, Mathematics)</li> <li>Strong business acumen and ​​distinctive problem solving and analysis skills. Ability to solve complex and diverse business problems (commercial, operational, organizational).</li> <li>Exceptional analytical skills and a structured approach to solving unique business problems</li> <li>Advanced SQL and Excel skills to include experience financial modelling</li> <li>Experience working with large data sets, especially in analyzing large imperfect data sets to solve problems and creating scalable reports and dashboards or ad-hoc analysis</li> <li>Stakeholder management experience - with strong communication and influencing skills.&nbsp;</li> <li>Self-starter and comfortable dealing with ambiguity.</li> <li>Communicate clearly, proactively, and concisely</li> <li>Works well under pressure, with a high degree of adaptability and flexibility in a fast-paced and frequently changing environment</li> <li>An enthusiastic "roll up your sleeves" mentality. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, ambiguous and rapidly changing environment</li> </ul> <h3><strong>Preferred qualifications</strong></h3> <ul> <li>MBA or higher degree in an analytical field</li> <li>Prior experience at a growth stage Internet/software company or FinTech</li> <li>Proficiency in BI visualization tools (e.g. Tableau)</li> <li>Experience in Salesforce.com as a user and report developer</li> <li>2+ years of people management experience</li> </ul>