Principal Product Manager

<div class="content-intro"><p data-pm-slice="1 1 []">Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.</p> <p>We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.</p></div><p><span style="font-size: 12pt;"><a style="display: block; overflow: hidden; position: relative;" href="https://share.synthesia.io/736c7cc3-98b0-4f96-a52c-9f05fbf645a7" target="_blank"> <img style="width: 100%; display: block; max-width: 100%;" src="https://image.synthesia.io/736c7cc3-98b0-4f96-a52c-9f05fbf645a7/thumbnail.gif" alt="Inside the Life of a Zscaler Product Manager"> </a></span></p> <p>&nbsp;</p> <p>&nbsp;</p> <p><span style="font-size: 12pt;">Role</span></p> <p><span style="font-size: 12pt;">We are looking for a Principal Product Manager – Zscaler Logging and Analytics Platform to join our team. This is a Hybrid (3 days a week, Santa Clara or Bellevue office) role, reporting to the Senior Director of Product Management, Platform Infrastructure in the Product Management department. This is an opportunity to own and scale the massive big data logging infrastructure powering the Zscaler Zero Trust Exchange (including ZIA and ZPA) alongside 1st and 3rd-party integrations. This person will drive extreme scale processing over 800B transactions daily, cutting-edge cloud architecture, supporting the world’s largest security cloud, and next-gen AI-driven security operations (AgenticOps).</span></p> <p><span style="font-size: 12pt;"><strong>What you’ll do (Role Expectations)</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Scale Big Data Infrastructure: Lead and execute the roadmap for our platform, reliability and&nbsp; scalability, and customer-facing logging capabilities, supporting capacity and next-gen hardware planning</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Drive Log Streaming &amp; Ecosystem Integrations: Own log streaming products across form factors (cloud-to-cloud, on-prem, AWS/Azure/GCP) and top-tier SIEM integrations</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Champion Data Privacy &amp; Compliance: Partner with legal, CISO, compliance, and engineering to navigate complex global privacy regulations and standards</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Enable Customers &amp; Field Teams: Shape best practices for logging pipeline deployment and empower Security Operations Centers (SOCs) to operationalize Zscaler logs effectively</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Unify Cross-Product Strategies: Collaborate closely across Zscaler platform product lines to define, track, and align logging requirements and lead common platform initiatives</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Spearhead Next-Gen Initiatives: Drive high-visibility initiatives, including integrating logging into Zscaler’s native agentic experience (AgenticOps) and innovative monetization models</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Who You Are (Success Profile)</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">You thrive in ambiguity, comfortably carving out a clear path forward in dynamic environments and viewing undefined challenges as opportunities to build meaningful solutions.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">You act like an owner, operating with high integrity and a strong bias for action while seamlessly shifting between high-level strategic planning and hands-on execution to achieve mission success.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">You are a proactive problem-solver who is energized by complex challenges and dedicated to delivering high-impact solutions.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">You are a high-trust collaborator, passionately supporting team achievements and fostering trust through constructive, candid, and respectful feedback.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">You are an active learner with a true growth mindset, continuously seeking out feedback and professional development to elevate your contributions and support your teammates with purpose.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>What We’re Looking for (Minimum Qualifications)</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">12+ years of product management and similar role experience with a proven track record of defining, launching, and scaling successful security products for cloud environments</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Deep technical understanding of designing and scaling petabyte-scale, high-throughput logging and telemetry platforms, including reliable ingestion, streaming, batch processing, and distributed architectures</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Deep technical expertise in network security and protocols including proxies, firewalls, TLS, PKI, and HTTPS</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Deep technical familiarity with network security paradigms, SIEM integrations, and rigorous data governance standards</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proven experience with cloud-native services at hyper-scalers or major SaaS providers</span></li> </ul> <p><span style="font-size: 12pt;"><strong>What Will Make You Stand Out (Preferred Qualifications)</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Prior systems admin or DevOps background in hyperscalers, setting up lab/demo environments, and creating technical collateral</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience managing business cases, pricing strategies, and complex customer negotiations involving SaaS metrics, SLAs, and enterprise contracts</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Cross-functional leadership ability to lead without authority and align teams across Engineering, Cloud Ops, Sales, and Support</span></li> </ul> <p><span style="font-size: 12pt;">#LI-CM3 #LI-Hybrid</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.</p> <p>The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.</p></div><div class="title">Base Pay Range</div><div class="pay-range"><span>$196,000</span><span class="divider">&mdash;</span><span>$245,000 USD</span></div></div></div><div class="content-conclusion"><p data-pm-slice="1 3 []">At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.</p> <p>Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:</p> <div class="has-nudge" data-nudge-id="5eb9419b-6a4d-4451-bfa6-e2eb96084be0"> <ul> <li>Various health plans</li> <li>Time off plans for vacation and sick time</li> <li>Parental leave options</li> <li>Retirement options</li> <li>Education reimbursement</li> <li>In-office perks, and more!</li> </ul> <div class="has-nudge" data-nudge-id="5eb9419b-6a4d-4451-bfa6-e2eb96084be0"> <p data-pm-slice="1 1 []">Learn more about Zscaler's hybrid working model and benefits&nbsp;<a href="https://www.zscaler.com/candidate-resource-hub" target="_blank">here</a>.</p> </div> </div> <p>By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.</p> <p class="p1">Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. <em>See more information by clicking on the </em><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf"><em>Know Your Rights: Workplace Discrimination is Illegal </em></a><em>link.</em></p> <p>Pay Transparency</p> <p>Zscaler complies with all applicable federal, state, and local pay transparency rules.</p> <p>Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.</p></div>